SUPPORT

TECHNICAL INQUIRIES

Almost all phones, desktops, laptops and tablets will work. Other devices, like Kindle, with built-in web browsers will work too.

Our support staff. Please let us know everything you can about your problem and we will get back to you as soon as we can with a solution. Expect an answer within 24 hours!

The first step is to make sure you have Adobe Digital Edtions installed. You can download it here. After that, if you still have problems, contact technical support toll-free at 1-877-252-9707.

Readro support will help you out. Describe your issue to the support staff in as much detail as possible. Make sure to include the title and type of content.

All computers, smartphones and tablets should be good to go. The content on Readro is dynamic and compatible with most devices.

Most probably! But we suggest you use an updated version of either: Safari, Chrome, Firefox, Opera or Internet Explorer with Windows, Mac, iOS, Android, Windows Phone or Linux as the Operating System.

Contact technical support. We strive to respond within 24 hours for all technical complaints. Include details such as device, browser, book and operating system.

BILLING AND MEMBERSHIP

Simply call support using our toll free number 1-877-252-9707 or use the online form by Clicking Here.

That's not supposed to happen. Contact support and explain your problem. Remember to give them as much detail as possible. Cancellations that have gone through, normally receive a confirmation email to indicate that they have gone through.

You can cancel your Readro membership at any time. We will cease all future charges at once. Your account will be kept open for the remainder of the period you've paid for already.

Valid reasons for refunds:
i) Fraud, technical issues or accidental billing
ii) Readro failing to deliver the experience you paid for and expected may make you eligible for a refund.
Please contact support at 1-877-252-9707 for further assistance. *For a full account of the Refund Policy of Readro please refer to our Terms of Service.

Confirming the Refund:
We need 24 hours to process refunds after which we will send you a confirmation email. Your account will get the refund or credit within 7 days. Support can answer any other questions about refunds that you might have. Call them at 1-877-252-9707.

Send an email to requests@readro.com and we will do our very best for you.

Sure can! Readro has no limits whatsoever on the number of devices you can use.